A risk department can accurately analyze what the issue is with their merchant by seeing the individual reason code,” Cirone explained. However, it is important to note that this reason code is based on the reason given by the customer to their bank. R03 Insufficient Reply. Batch chargeback process. . 4859: Non-Receipt of Goods or Services: Services Not Rendered: 4862: Fraud: Counterfeit Transaction Magnetic Stripe POS Fraud: 4863:Since Chargebacks are time sensitive, card networks provide time limits on each reason code to help merchants manage time and data to submit their claims in a timely manner. Chargebacks. 4% of all transactions worldwide are made with EMV chip cards, which has led to a precipitous drop in card-present fraud. . At Visa they used to receive reason code 98. Each chargeback claim is given a reason code, which helps explain to merchants the reason for the dispute. The implication is that the merchant is at fault. These codes are broken down into five different category. Click on “report a problem” and select the transaction in question. ”. The Mastercard chargeback reason codes were condensed down in 2016, like the process that Visa just underwent with Visa Claims Resolution. Example: 25. 4: Other Fraud–Card-Absent Environment. Fraud. There are tricks you might use to circumvent an undesirable authorization message, such as not requesting authorization at all, or making multiple attempts on a declined card. chargeback_settlement: The gross shows negative if the chargeback was resolved in the buyer's favor, and the funds return to the buyer. Acquirer Reference Data (ARD) Does Not Match or is Invalid. IPM Arbitration Chargeback Message Reason Code. F01. 4807 – Warning Bulletin File. Mastercard Reason codes fall under four categories. pdf), Text File (. 2 chargeback if you override a declined, referral, or pickup authorization message, but process the transaction anyway. FR6 Partial Immediate Chargeback Program. In fact, 91. • Chargeback – a message sent via the card brand network to debit the merchant and credit the issuer for a cardholder dispute. 4859: This code can refer to: No Show; ATM Dispute; Addendum; 4860: Credit Not. Category. Cardholder-Activated Terminal (CAT) 3 Device. 1. American Express chargeback reason code C02 falls under the “Card Member Disputes” category. US $10,000. Take, for example, a reason code 4853 chargeback claiming that merchandise or services ordered were not received. Each chargeback received a numeric code which is known as the “reason code”. Codes are not often shared between issuers which means it can be difficult to remember the details of each. 4 applies to eCommerce, whereas code 10. Depending on the reason code, supporting documentation may include: Copies of the order confirmation, invoice, or receipt; Proof of. Response to retrieval request: Based on the information provided, the acquiring and issuing banks resolve the dispute, if possible. Code. 4859: Addendum, No-show, or ATM Dispute: 4860: Credit Not Processed: The following table lists the American Express chargeback reason codes and their descriptions. In simple terms, VCR introduced five definitive changes to the dispute resolution process: The timeframe for merchant response was shortened from 45 days to 30 days. FR2 Fraud Full Recourse Program. Every chargeback comes with a reason code. In theory, reason codes help merchants understand why. What is the chargeback representment process? When faced with a chargeback representment, you should take these steps. 4855. Duplicate Processing - 81The chargeback reason codes were created to standardize the list of acceptable reasons a bank may submit a card chargeback or a direct debit chargeback on behalf of its customer. Card Type Reason Code Reason Text Chargeback Category Preventable Reversible VISA 83 Fraud-Card Absent Environment Fraud NO YESThe Chargeback Reason Codes specifies the fraud, expired card, defective merchandise, differ amount and many others. By entering your email, you agree to receive marketing emails from Shopify. This code indicates that the cardholder attempted to resolve an issue with the merchant, but the merchant refused to address the problem. Mastercard Chargeback Reason Code 4855: Goods or Services Not Provided. 4807 – Warning Bulletin File. The newer system is designed to. Here’s how reason codes make it easy for you to check the status of your disputes or chargebacks: Mastercard Chargeback Reason Codes Demystified. Chargebacks Explained; Chargeback Representment;. Visa requires processors and banks use to this system for multiple tasks, including challenging initial chargeback results. This is typically for a card. Chapter 2: Average chargeback rates; Chapter 3: Chargeback Reason Codes Guide; Chapter 4: American Express Chargeback Reason Codes; Chapter 5: Mastercard Chargeback Basis Codes; Chapter 6: Visa Chargeback Reason Codes; Chapter 7: Chargeback reactions; Chapter 8: Chargeback response templates; Book 9:. 3: Goods or services were not received: C08: RG: 4855: 13. Arbitration Chargeback. The terminal action codes are in Table 122 of the 4. 2 Compliance CasesJan 2020_Chargeback Reason Code Encyclopedia - Free download as PDF File (. S. Card RType eason Code. The number of in. 4859 Services not rendered; 4860 Credit not processed; 4862 Counterfeit Transaction - Magnetic stripe POS fraud;To generate a chargeback, the issuer must submit the First Chargeback / 1442 message with the applicable message reason. Mastercard Chargeback Reason Code 4846: Correct Transaction Currency Code Not Provided. Consult the applicable network’s guidelines for examples of acceptable compelling evidence. Fraud-related Chargeback Counter Exceeds Threshold. This code is used when a cardholder claims that a fraudulent transaction occurred in a face-to-face environment, such as a retail store. Reason code 4853 falls under the broad category “Cardholder Dispute,” meaning the cardholder is saying something about the transaction is wrong. WEX has repurposed chargeback reason code 10 to indicate EMV chargebacks. 1 Chargebacks A chargeback is a rules-based mechanism, with time-sensitive workflows, that enables the issuer and the acquirer to determine the financial liability of a disputed transaction. Maestro. 10. Using the same link provided above, contact PayPal to report the scam. Be sure you understand the cardholder’s claim. A customer payment dispute, more commonly called a “chargeback,” happens when a cardholder disputes (challenges) a payment card transaction and asks the card-issuing bank to reverse it. It depends on the chargeback reason code associated with the dispute. You’ll put that reason code, the transaction amount and authorization number, and state that the. The charge you submitted did not receive a valid authorization approval code for the amount of the charge. 3. Both EFM and ECM measure compliance at the MID level. What is Mastercard chargeback reason code 4855? Mastercard chargeback reason code 4855 falls under the “Cardholder Disputes” category. How you respond is determined by the chargeback reason code: Embed This Graphic. The following are some examples: Visa Reason Code 13. The chargeback process can last from one month to six months. When one cardholder initiates a dispute with their issuing. 11, 16 November 2015, Elimination. F02. 6. When necessary, an additional message will be provided along with the reason code to inform the merchant which particular type of chargeback applies to the claim. Visa Chargeback Reason Codes. the Airline cancelled the original ticket; That credit for duplicate charges was completed or multiple<br />. 5. An issuer can initiate a first chargeback when the circumstances of the transaction meet the requirement of a chargeback reason code described in the Chargeback Guide. The true odds depend on the strength of the compelling evidence and the chargeback reason code itself. View the entire list of reason codes below or search. Use pre-sale fraud detection service providers that can help verify the cardholder’s identity, detect potential criminal activity, and reduce the risk of accepting unauthorized transaction. Get your complete guide to Mastercard reason codes, including all the detailed information, chargeback time limits, and other important information you need. Now, compliance cases must be submitted through Visa Resolve Online (VROL). Chargeback Reason Codes > Chip Liability Shift > Issuer Chargeback > Chip Liability Shift Program for Domestic and Intraregional Transactions Chapter 5—Compliance Case. Time Limit in Calendar Days. ©Mastercard: Reason Code 4859 Service not rendered. Because it’s so easy for customers to initiate a chargeback, retailers are bound to experience a request at. instead of chargeback reason codes Chapter 3—Dual Message System Chargebacks, Overview, Chargeback Message Reason Codes, First Chargeback: MTI 1442 Removed all references to chargeback message reason code 4802—Requested/Required Information Illegible or Missing as announced in Global Security Bulletin No. 7: Defective goods and services: C32: RM: 13. Discover: Reason Code 4755 Non-receipts of goods or services. All cardholder data must be encrypted, truncated, or tokenized; account numbers can only be partially displayed. The reason_code will be one of the following values: chargeback_reimbursement: The gross shows positive if the chargeback was resolved in the seller's favor, and the seller gets a refund. She requests for a certain amount and completes the process to later. A reason code or a chargeback reason code is a string of symbols (numbers and letters). 31. Discover: Reason Code 4755 Non-receipt of goods or services. Reason Code Description. These codes fit into four categories: (10) Fraud: For transactions where no EMV chip was used, stolen payment card credentials were used or transactions were flagged by the Visa Fraud Program. 4853 – Cardholder Dispute – Credit Not Processed. 3. A Product Not Delivered chargeback means the customer believes they did not receive the goods or services they purchased. This list was generated 5/4/2022. This may be done by either the merchant or the issuing bank. Let’s say you got a Visa chargeback with reason code 13. Note that a chargeback is a forced bank reversal that always results in additional fees and penalties for sellers, regardless of the validity of the buyer’s claim. 1 chargeback: The merchant failed to ship the merchandise or provide the service as agreed. Description: Reason code for applying handling fee. A chargeback happens when a customer asks their card-issuing bank to reverse a transaction. MasterCard Reason Code 4859, Services Not Rendered The reason code descriptions are self-explanatory, but let us break them down a little more. 4859 Service not rendered. Explain your situation, and ask for their intervention. The merchant failed to ship the merchandise to the agreed-upon location. This chargeback will include a description that provides additional information: Digital Goods $25 or Less. The chargeback can be for the total transaction amount or a lesser amount. 4859 – Addendum, No-Show, or ATM Dispute – Transactions Not Involving a European Issuer or Acquirer. This reason code is accompanied by a fraudulent reason code (UA). Visa assesses the following fines, as specified in the table below, to a U. 4807 – Warning Bulletin File. chargeback. F02. The shorthand description is “Installment Billing Dispute. 4% of all transactions worldwide are made with EMV chip cards, which has led to a precipitous drop in card-present fraud. Chargeback Reason Codes / Mastercard / 4859 – Addendum, No-Show, or ATM Dispute – Europe / Dispute Code. Terms and conditions. These codes are given by the card issuer at the point of time that the customer disputes a given transaction. Chargeback Reason Code Categories While there are 151 distinct reason codes among the four major credit card companies, these reason codes can be generally grouped into five main categories. 4859 — No Show/Addendum/ATM Dispute The cardholder disputes a charge that they are not responsible for the transaction in question. The first two digits indicate what category the reason code falls under: 10 for Fraud, 11 for Authorization, 12 for Processing Errors, and 13 for Customer Disputes. A reason code helps explain why a transaction was disputed. A chargeback happens when a customer requests for a transaction to be reversed. 13. Level 2/Phase 2: Chargeback. Proof booking has been used (only applicable if the customer has travelled or used services)The terms may be different, but the process remains fairly unchanged. Valid Values/Format: 22 - First Chargeback Handling Fee. Poor order fulfillment: Late order fulfillment or billing for an order before shipping the goods. They also can’t prevent the lost sales revenue and merchandise resulting from a consumer dispute. Chargeback Reason Codes / Mastercard / 4859 – Addendum, No-Show, or ATM Dispute – Europe Dispute Code 4859 Category Cardholder Dispute Message System Dual. Here’s a comprehensive list of Mastercard chargeback reason codes that you might see on your screen: 4807: Warning Bulletin File. Each code has a different timeline. Common Point of Purchase: Data stolen from a merchant’s system is used to make fraudulent transactions. Under Set Order Status, select None, Refund, or Chargeback. Fraudulent. Card Type. Code: Category: Description: 10. reason_description: string. ”. Fine Period - month 1 1 Acquirer receives Excessive Fraud Activity Notification 2. 4807 – Warning Bulletin File. The tickets were held at the box office, and no signature, swipe or imprint of the card was obtained when the tickets were released. The time limit for issuers to instigate a first chargeback are calculated based off the Central Site Business Date (the processing date of the first presentment) and are usually 60, 90, or 120 days in duration. UA05 Fraud – Chip Counterfeit Transaction. ECM monitors first presentment chargebacks regardless of reason code or transaction type. #1697135 - 05/08/12 08:40 PM Reg E-What would be a valid chargeback reason: jms73 Junior Member Joined: May 2011 Posts: 47 We have a customer who stayed at a hotel and had two charges that posted to his account. A chargeback reason code is a 2-to-4-digit alphanumeric code provided by the issuing bank involved in a chargeback, which is meant to identify the reason for the dispute. 1? Visa chargeback reason code 12. Most reason codes apply to any merchant, regardless of what’s being sold. 0: Changed report name from Downloadable Dispute Report to Case Report. Time Limit. • Require cardholder letter or email as supporting documentation in first chargebacks for chargeback reason code 4863 (Cardholder Does Not Recognize). Reason codes are important to help merchants address recurring. . Eventually the existing chargeback reason codes won't be used and will be removed from this guide. Friendly fraud is challenging for merchants because it’s tough to diagnose. • Section 4: Chargeback Reason Codes—Contains detailed information on the reason codes for the most common types of chargebacks that merchants receive. The following are reason codes for the same scenario: Visa: Reason Code 30 Services not provided or merchandise not received. 60. Each bank card network has its owner list of reason codes banks must prefer from. 4859 Services not rendered; 4860 Credit not processed; 4862 Counterfeit Transaction - Magnetic stripe POS fraud;Chargeback Reason Codes > Chip Liability Shift > Issuer Chargeback > Chip Liability Shift Program for Domestic and Intraregional Transactions Chapter 5—Compliance Case Filing Incorporated the changes announced in “AN 1677—Revised Standards—QuestionableUpdate Supporting Documents bullet list Single Message System Chargebacks > Chargeback Reason Codes > Cash Dispute-ATM Only Acquirer Representment (Second Presentment) Incorporated the changes announced in “AN 1550—Announcing the Retirement of SAFE Online and. One of the following: • 4808 Authorization-related Chargeback • 48XX. Visa chargeback reason codes. 7 Violation for Coercion Claim. In most cases, cardholders may only file a chargeback within 120 calendar days of the Central Site Business Date, with some codes requiring shorter timeframes. Section5. MasterCard chargeback reason codes are a set of four digits beginning with the 48xx. 3: Goods or services were not as described: C31: RM: 13. Discover is a credit card network and an issuing bank—just like American Express. ©Learn the details, the cause, how to respond and how to prevent Mastercard Reason Code 4859 Addendum, No-Show, or ATM Dispute (Europe) . Chargeback Reason Codes. Card RType eason Code. There are several reasons why many merchants turn a blind eye to suspected return fraud. Try Shopify free for 3 days, no credit card required. 4. The merchant did not receive any returned merchandise. Page 1 of 5 Chargeback Reason Codes. It depends on the chargeback reason code associated with the dispute. 6). Reason Code 03. Mastercard chargeback reason code 4808 falls under the “Authorization” category. and the last 4 digits of the card number. One of the following: • 4808 Authorization-related Chargeback • 48XX. 5 Visa Fraud Monitoring Program. And according. American Express: Reason Code C08 Goods or. Use this resource to prevent and fight chargebacks with greater accuracy. Paymentology will submit the chargeback using the appropriate chargeback reason code. Every card brand has a unique set of chargeback reason codes banks must choose from. Not only that, but a higher win rate may incentivize banks to conduct greater due diligence before filing a chargeback in the future. This extra step can be frustrating for Card Members and lead to lost sales. 4859. Replace 48XX with the valid chargeback message reason code. There are no format changes to the sales file specification; there are additional values added to the sales file to designate chip card transactions. 4807 – Warning Bulletin File. 542 Issuer Listed in a Mastercard Announcement. In some cases, errors can be resolved and reversed, but there is no equivalent to chargeback representment when it comes to ACH. The chargeback initially results in the debit or credit card charge being reversed and the funds that you received for the payment being returned to the customer. Chargeback Reason Codes Visa. This chargeback reason code can be avoided by ensuring that returns are processed promptly and accurately, and that the customer is informed of any credits issued. Authorization. Chargeback reason code 4837: No Cardholder Authorization applies in situations where customers claim a card transaction was unauthorized, but do not feel the issue can be resolved through the merchant. Product/service not received. “It’s a lot tougher with Mastercard because they only use four main codes. This ranges anywhere from roughly 60 to 90 days after purchase. 0: Updated report version from 1. Added the following fields - Store ID, Credit Card Chargeback Reason Code. In this example, we have four distinct reason codes for the same scenario: the customer didn’t receive the purchased items or services. An issuer may continue to use reason code 4841, 4855, 4859, and 4860, however, 4841,4855, 4859, and 4860 will eventually be eliminated as. If you choose to fight the chargeback, Amazon Pay will charge you a $20 Disputed Chargeback Fee. Prior to to, Mastercard’s list of reason colored was long, convoluted, and confusing; currently there been fewer than ten different reason codes relevancy to majority merchants. Subsection5. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. 4859 Addendum, No-show, or ATM Dispute 4860 Credit Not Processed The most comprehensive guide to chargeback reason codes. If the customer’s story matches. Then it chooses the most applicable code for a. From there, a merchant can accept the chargeback or take action through the representment process to attempt to have the chargeback reversed. 4812 – Account Number Not On. What are chargeback reason codes? Mike Conway 2021-03-04T20:56:54+00:00. 10/21/14 Updated Chargeback Time Frames: Added Reason Code 05; Addendum Reason Code PM; Changed TF time frame from 120 days to 540 days. Here’s a look at the reason codes for the same scenario from the major credit card companies: Visa: Reason Code 30 Services not provided or merchandise not received. Supporting Documents. Issuers are currently allowed to use reason code 4859, however, this code will soon be eliminated. Top chargeback reason codes: Visa Allocation reason code. It’s typical to see fraud chargebacks roll in 2-3 months after the initial charges took place. While you obviously don’t want customers to cancel their service, a cancelation is far better than a chargeback. The shorthand description is “Goods or Services Not Provided. 10. Additionally, one clearing transaction. 4. Get your complete guide to Mastercard reason codes, included all the detailed information, chargeback time limitings, or other important information it need. Service not rendered. No two merchants will get exactly the same chargebacks for the same reasons, but there are definite patterns depending on the market you serve. While chargebacks happen for a variety of reasons , the most common reason is that a customer no longer wants the service or product sold to them. All ACH return. While creating the reason codes, the bank asks the customer about the reason for dispute and then assigns a code. None. Assemble Your Evidence. M01 Chargeback Authorization. Cause. Valid Values/Format: 22 - First Chargeback Handling Fee. Download this sample Chargeback Rebuttal Letter. 561 Message Reason Code. 4808. 6, "Chargeback Reasons" Added requirements for each Chargeback Reason code. There are four primary phases to a Visa dispute: After Visa adopted VCR processes, most card networks altered their dispute cycles to be more in line with that used by Visa. Carefully analyze the reason provided by the cardholder for the chargeback. It’s typical to see fraud chargebacks roll in 2-3 months after the initial charges took place. Availability Date: October 24th, 2021. Date Option. 3. 4859. So, if a customer files an Amex chargeback, the company has good reason to side with their customer over the merchant. The cardholder claims they were charged multiple times for a single transaction. If your chargeback ratio is high [i. One of. Duplicate Processing. Chargeback reason code - A numeric, custom way to explain the reason of raising a chargeback specific per Card Scheme, e. 4859 – Addendum, No-Show, or ATM Dispute – Europe. Please note that the most common Chargeback reason code for Allocation disputes is 10. 4859 – Addendum, No-Show, or ATM Dispute – Non-European Bank. However, the return request is invalid, as the customer does not have a legitimate right to a refund for one reason or another. Reason Code North-America: Canada and United States of America; Reason Code: All other countries; Fraud. The actual underlying cause of this chargeback is. Supporting Documents. 15% - the number of chargebacks initiated by cardholders due to retailers shipping the wrong product. The aim of CE 3. In these situations, a merchant’s billing descriptor is simply not recognized by the customer. In simple terms, an Electronic Commerce Indicator (ECI) is basically a 3-D Secure response code. 2. 60. The use of this reason code indicates that the merchant did not obtain authorization approval for a transaction, or that the authorization request was sent after the transaction date. The shorthand description is “Addendum, No-Show, or ATM Dispute. The merchandise was as described or was not defective. . 3? Visa chargeback reason code 13. Here’s how reason codes make it easy for you to check the status of your disputes or chargebacks: Mastercard Chargeback Reason Codes Demystified. Complete Guide to Visa Compelling Evidence Update CE 3. reason code information. MASTERCARD 4859 Services Not Rendered Non-Receipt of Goods or Services NO YES . Acquirer Reference Data (ARD) Does Not Match or is Invalid. 9% and 100 chargebacks per month], you can get into the excessive chargeback program, which can cause penalties of up to $50 per chargeback. The reason_code will be one of the following values: chargeback_reimbursement: The gross shows positive if the chargeback was resolved in the seller's favor, and the seller gets a refund. In this article, we'll cover some of the major changes that Mastercard has made to chargebacks in recent years, starting with several. When you do the math, you are looking at a $5,000 penalty per month, along with a chargeback fee of $15-$30 per chargeback, and all the other associated costs. Each chargeback reason code has specific rules and documentation requirements. Mastercard is in the process of updating chargeback management regulations. See full list on chargebacks911. Proof that the chargeback is invalid because it doesn’t adhere to Mastercard requirements. Visa Claims Resolution is a Visa-specific platform that seeks to declutter and streamline the consumer dispute and chargeback resolution process. Payment capture comes after authorization; at this point, the payment is effectively "settled," and the transaction is over. In such circumstances, networks like Mastercard may allow consumers to reverse such a transaction by filing a chargeback. 1 = EMV-Liability Shift counterfeit. Card networks send these codes to merchants to indicate why a chargeback has been filed. resolved via the chargeback management process and within timeframes. The length and structure of Reason Codes changed from a current two-digit code to four to six digits that contains decimal(s) point(s). 2. . Here’s how reason codes make it easy for you to check the status of your disputes or chargebacks: Mastercard Chargeback Reason Codes Demystified. How many chargeback reason codes exist? There are 151 reason codes across the four major card networks. 3. Get your complete guide to the new Visa reason codes, including all the detailed information, chargeback time limits, and other important information you need. Specify the invoice date and net due date to assign to chargebacks. 1: Use the corresponding dates from the invoice. Learn which strategies to use as. The shorthand description is “Authorization-Related Chargeback. If the dispute is deemed valid, the bank or credit union proceeds to issue a chargeback to the merchant. Not only do you need to know how long the timeline is, but you also need to know when the clock. Mastercard chargeback reason code 4834 is one of the numeric labels assigned by banks to Mastercard disputes, indicating the given reason for the claim. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Despite all the rules and guidelines, the outcomes of the chargeback process can be, at times, subjective, and can vary based on the scenario, merchant payment. What is Visa chargeback reason code 13. Multiple Authorization Requests. Know these five rules to avoid payroll blunders triggering fines, penalties and IRS audits. Merchants can find a. Each of the major card brands, including Visa, Mastercard, and others, have their own system of reason codes. Discover: Reason Code 4755 Non-receipts of goods or services. For each reason code, a definition is provided along with the merchant’s actions—or failure to act—that may have caused the chargeback,List and additional information about all reason codes by card brand. UA01 Fraud – Card Present Transaction. 4859: Service not rendered: 4860: Credit not processed: 4863: Card holder does not recognize – Potential. Reason Code. Mastercard Reason codes fall under four categories. Other reason codes address entirely understandable reasons for cutting a. You’ll want to carefully review all chargeback reason codes so you are familiar with the very detailed regulations. Availability Date: October 24th, 2021. In fact, 91. 3 may be able to represent the transaction and reverse the chargeback with the right compelling evidence. Understanding these codes is essential because they'll guide your response strategy. Reason Codes: 22 / 23 / 32 / 35. To simplify this process, the situations that may qualify for a chargeback are broken down into designated “reason codes. Also, Ethoca Alerts only notify you of chargebacks that occur within the alert. 3. Credit card chargebacks occur when a customer has a chargeback dispute and decides to question a charge on their credit card statement with their Credit Card Company or issuing bank. 561 Message Reason Code 4859. IPM Arbitration Chargeback Message Reason Code. Message System. 4849 – Questionable Merchant Activity – Questionable Merchant Audit Program (QMAP) 4863 – Cardholder Does Not. Category. message. Values are: Blank: Use the receipt G/L date. The cardholder may be the customer or the someone who lent their card to a friend or relative. Mastercard chargeback reason code 4834 applies for a specific type of customer payment dispute. But cardholders and merchants have different time limits. American Express is incentivized to keep their customers happy. 04/20/13 Visa and MC Retrieval Codes — removed retired codes MC Reason Code 37API status is resolved and chargeback code is AUTO. . Chargebacks are almost always initiated by customers, but businesses can request them as well (although this doesn’t happen often). Information on proper voice authorization procedures may be needed for ‘referral’ responses. chargeback_settlement: The gross shows negative if the chargeback was resolved in the buyer's favor, and the funds return to the buyer. This is commonly caused by either true fraud or friendly fraud. Knowing these codes can help you dispute chargebacks more effectively. 542 Interregional Message Reason Code 4880-Late Presentment.